Eligible Items
Items should be unused, undamaged, in original condition and returned with packaging where applicable.
Return Process
Contact support with your order number and reason for return. We will confirm the next steps once the support workflow is live.
Refunds
Approved refunds are processed after the returned item has been received and inspected.
Excluded Items
Some goods may not qualify for return for hygiene, customisation or supplier-specific reasons. These exclusions will be confirmed before fulfilment.